FAQs
Answers marked “to be confirmed” are placeholders. Edit this page to replace them with your confirmed policies.
How do I place an order?
Browse our collections, choose a gift you love and tap “Order via WhatsApp”. Our team will confirm availability, any personalisation, pricing, delivery and payment with you directly on WhatsApp.
Can I customise a gift?
Yes. Use the Build a Gift page to tell us the occasion, your budget, packaging and any items you have in mind, and we will help you create something personal.
Do you offer corporate gifting?
Yes. We handle sourcing, curation, packaging, customisation and fulfilment for teams and clients. Request a quote from the Corporate Gifting page.
Can I order in bulk?
Placeholder: Yes, bulk orders are welcome. Minimum quantities and lead times are to be confirmed.
How far in advance should I order?
Placeholder: Recommended ordering time to be confirmed.
Do you offer delivery?
Placeholder: We coordinate pickup or delivery. Delivery areas, timelines and fees are to be confirmed.
Can I include a personalised message?
Placeholder: Details of message cards and personalisation to be confirmed.
Can I choose my packaging?
Yes. Depending on the gift, you can choose from gift boxes, wooden baskets and plastic hamper baskets.
Can I send a gift anonymously?
Placeholder: Policy to be confirmed.
Can I request a gift within a specific budget?
Yes. Share your budget on the Build a Gift form or on WhatsApp, and we will suggest options that fit.